Discover Belgium's
cycling tradition
on and off the bike

Privacy policy

Flandrien Academy respects your privacy. We have created this privacy statement in order to demonstrate our commitment to you, our visitor. This privacy statement discloses the privacy practices for www.flandrienacademy.com.

Using Cookies

Our site uses cookies to provide service during your visit and to gather information on online traffic.

Information about you

Our site uses forms in which you give us contact information (such as your name, address, and email address) so we can book your cycle tour and provide support. We use your customer information only when it is important for us to contact you; for example to obtain additional details prior to your tour departure. Your personal information will not be shared or sold to third parties for any purpose.

Sending emails – General

We use emails to communicate with you when responding to your enquiries, or when you download a fact sheet from our website. We also provide email links on our “contact” page to allow you to contact us directly. We strive to reply promptly to your messages. The information you send to us may be stored in our systems so we can follow up on your enquiry, or it may be reviewed and discarded. Your information will never be shared or sold to third parties.

Sending emails – Tour Surveys

After each tour we will send you a feedback survey to complete. These surveys are used as a way to monitor and improve our services. We value all or any feedback you are happy to provide. Participation in these surveys is completely voluntary and you have the choice whether or not to disclose this information.

Sending emails – Newsletter

If you have subscribed to our newsletter we will send you information about Flandrien Academy; this could be information on new cycle tours, news at the Flandrien Academy office, forthcoming events, or competitions. If you have been on one of our tours and have not subscribed to our newsletter we may occasionally contact you if we feel it could be of interest.

If you do not wish to receive such information or would like to modify your customer information, you can either:

– Send an email to hello@flandrienacademy.com
– Click on the unsubscribe link featured at the bottom of the emailing we send you.

Changes to our practices

If we change our information handling practices or other privacy aspects, we will post those changes on this privacy statement.

Contact us

If you have any questions about our privacy statement, the practices of this site, or your dealings with our website, you can contact us by emailing hello@flandrienacademy.com .